Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.
For retail order, we can provide international delivery to the following countries or regions:
ORDER PROCESSING TIME
Processing Time: 3-7 Days
Shipping Time: Every country is different from 7 days to 45 days
US&CA: United States&Canada;
Floor Tile Delivery Time: 20-30 days;
Wall Tile Delivery Time: 10-15 days;
UK: United Kingdom;
Floor Tile Delivery Time: 35-45 days;
Wall Tile Delivery Time: 7-12 days;
EU: Croatia(00385), Bulgaria(00359), Belgium(0032), Austria(0043), Morocco(00212), Estonia(00372), Denmark(0045), Czech Republic(0042), France(0033), Ireland(00353), ltaly(0039), Germany(0049), Greece(0030), Hungary(0036), Latvia(00371), Luxembourg(00352), Lithuania(00370), Netherlands(0031), Portugal(00351), Romania(0040), Slovenia(00386), Slovakia(00421), Poland(0048), Sweden(0046), Spain(0034), etc.
Floor Tile Delivery Time: 20-30 days;
Wall Tile Delivery Time: 10-15 days;
Free shipping if the pay over $500.
For wall tile, $3 freight per quantity if the pay under $500, ship by 4PX Express.
For floor tile, $30 freight per order if the pay under $500, ship by boat or train.
If you mind the delivery time, please do not place an order.
For wholesale order, we can provide international delivery for most countries, MOQ≥500m². Delivery Time: 25-60 days, please contact us for more details.
SPECIAL NOTE:
For the retail order of floor tile, We ship by Delivered Duty Paid(DDP), customer do not need pay any taxes.
For the retail order of wall tile, we ship by Express. We may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
Delivery service across many areas, but does not include remote areas, military address and affiliated islands.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights.